Payment
I prefer Paypal, as they are a secure, trusted and reliable online site . Do you want to pay by CREDIT CARD and don’t have a Paypal account? You can do so through Paypal. At checkout, proceed with the Paypal payment option and simply select “Don’t have a PayPal account” or “Pay with a Card” during their checkout. It’s that easy, and my customers do this often.
Shipping
My listings are for both digital files and printed cards.
The digital files are not paper products but computer generated high resolution files designed for you to print at your local printer photo processor. These files are available in 5 x 7 or 4 x 6 only. **Please note: changing the size after the 1st request will incur an additional fee.** If you require a different size than mentioned above, a custom design fee will apply. Tints and Prints by Tierney can not be held responsible if you change the resolution of the final high resolution digital image. It is not recommended to send digital files to a print shop from your phone; this can change the file resolution. It is important to save the file onto a computer or disk to ensure the high resolution is not changed.
I also offer printing services for all cards, which include matching white envelopes. Orders typically take 7 business days from the time you approve the proof. Expedited shipping is available. Please contact me prior to placing an order, to go over details. If ordering a custom design, proof approval is required prior to your order being completed and shipped. Final card sizes are 4×5.5 and 5×7 when ordering cardstock.
Refunds and Exchanges
I ask you to approve and double check the proofs that I send. If a proof is approved with a spelling error or date error, I can change it at no extra charge, but I will not refund money for cards that you had printed.
Due to variations on all computers and printer settings, colors may vary. Please have a sample card printed at a photo processor or on your home printer before having a full order printed or giving approval to print.
Photos should be 300 dpi or higher for proper print quality. Tints and Prints by Tierney cannot be held responsible for photo quality.
Because payment is for my work customizing the design only, I do have to charge a fee to switch designs after a card has been customized. Due to the extra time it takes to reformat, there will be additional charges for switching sizes after a request has been made.
Tints and Prints by Tierney cannot offer a refund once a card has been designed because payment is for the digital work. I cannot offer refunds on digital designs; once the files are sent or downloaded, the sale is final.
Additional Policies and FAQs
After you purchase the item(s) of your choosing, please follow these instructions to ensure I receive all the information I need to proceed with your order.
Please email me the following: (TintsAndPrints@gmail.com)
– SIZE (5×7 or 4×6)
– which color option shown you’re choosing
– card information and any photo(s)
**Please note: changing the size after the 1st request will incur an additional fee.**
Because of the nature of the product, I do not e-mail proofs or mock ups before you have made a purchase. But I always make any adjustments you need once you have made a purchase. Thanks for understanding.
I will always respond to e-mails and will do my best to have a proof to you within 24-48 hours after receiving all of your design information.
You can submit your photos in either .jpg or .png format. The resolution should be 300 dpi or better to achieve the best results. I can also make photos black and white or sepia for no extra charge. I cannot take responsibility for the print quality of low resolution photos. It is illegal for me to use images that are copyrighted without the permission of the photography or company that holds the copyright. By submitting me photos, you agree that you are the photographer or have permission in the form of a copyright license from the copyright holder. You also agree to take full responsibility for any misuse of copyrighted images and agree to not hold me liable for any misuse of copyrighted images.
My shop name and web address will be printed on the back of ALL printed cards, and my shop name will be located on digital images for copyright purposes.
All Tints and Prints by Tierney cards and designs, including Custom Designs, are the property of Tints and Prints by Tierney and can not be used or copied without the consent of the owner. All artwork is original and copyright laws do apply. Digital images are intended for one time personal use only and can not be reproduced for commercial use or used to make a profit. Any unauthorized duplication or publication will be prosecuted by law. Tints and Prints by Tierney reserves the right to use Custom Designs as standard templates, after changing information for privacy.
Tints and Prints by Tierney LLC